Faq’s

FAQ’S

Frequently Asked Questions

Our exclusive solutions prevent and eliminate septic problems by completely digesting organic matter in your septic system. Your septic system will not function properly without the right type of bacteria. It is as simple as that!
Unlike other products, the Drainteks bacteria are effective in extreme temperatures and PH (highly acid or alkaline) conditions. Our products are highly concentrated, powerful and economical; they safely eliminate toxins, petrochemicals, urine, grease, fats, oils and mold.

Everyday use of soaps and chemicals will destroy the beneficial bacteria in your septic system. Without the right bacteria, odors will result; grease, solids and waste will build up and cause your drains, septic tank, drain field and soil to clog and fail.

Treatments are the products and “to treat” your septic system is the process of cleaning it. Drainteks treatments treat your entire septic system.

Drainteks restores drainage to failing septic systems, eliminating the repeated costs of pump outs, repairs and replacements.

The enzyme-producing bacteria in Drainteks multiply, double in numbers every few minutes and digest large amounts of waste – one hundred pounds or more a day is common.

Septic systems fail when they are not properly maintained or restored. Some problem signs are sewage odors, slow drains, septic tank overflows, frequent pump outs, discolored grass and pooling water.

These are signs of a failing septic system. Septic problems get worse in time and signs such as odors or wet soil go unnoticed.

Pump outs may be dramatically reduced or eliminated all together. The extent of sewage buildup, your product habits, and the use of filters to stop lint from entering the septic tank will determine your need to pump out your septic tank.

Drainteks solutions work in all types of soil and septic systems. Our exclusive bacterial cultures stay active in harsh chemical and temperature conditions.

Just drop and flush into your toilet one packet of our powder Drainpaks once every 3 months or one cup of our Drainteks 211 or 311 solution every month.

Our products work on contact. Odors typically disappear within a day and standing water starts to dry out within a week.

These methods do not last. Drainteks solutions are long-term, permanent solutions, because they eliminate the root cause of most septic problems.

Your septic system’s plumbing, drain field lines and soil will have waste buildup if you have relied on pumping your septic tank or store-bought additives to maintain it. Treating your system with our products will assure proper water flow and will allow your septic system to last indefinitely.

Bio-mat is black and tar-like; it is a combination of sewage, soap, grease, mold, viruses and bad germs; Bio-mat accumulates along the walls of your pipes, drain lines and soil. The Drainteks bacteria digest and eliminate bio-mat.

Apply products to your septic system through toilets and drains at night or when there is less water and chemical use. Unlike harsh chemicals, and for quicker results, it is safe to apply more product. Complete, easy, step-by-step instructions and free technical support come with every order.

If our Treatment Guide doses are not possible at this time, you may apply smaller amounts of product to your drains or toilets. Because your septic system may fail without any warning, protect your health and your drinking water against sewage contaminants and follow the treatment guide as best as you can.

Dosing is for septic tanks, drywells, sand mounds, cesspools per 1,500 gallon capacity, per five persons. For help with custom solutions, call (888) 573-0056)

All products are applied through drains and toilets. Easy-to-follow, detailed written instructions and free technical support come with every order. There is no mixing and all products are ready-to-use.

Our “shock treatment” is a quick, one-time, high-dose or heavy-duty cleanup of your entire septic system.

Warning: failing septic systems carry disease-causing germs and viruses; the value of your property, the health of your family, pets and animals are at risk. Breathing the air or drinking contaminated water can result in chronic illnesses and death. Regardless of the depth of your well or its distance from your septic system, a failing septic system can contaminate your well and groundwater.

1) Our Dos and Don’ts recommendations come with every order and include a list of septic-friendly products; we include ways to stop non-biodegradable materials from migrating into your drain field, conserve water, and ways to redirect surface water flow away from your septic system.

2) Because buildup does not disappear on its own, shock and clean your system with Drainteks according to past symptoms, even if your septic system has no septic problem signs at the present time. Shocking your septic system will eliminate years of waste buildup, and help your septic system last indefinitely. This will save you money from unnecessary pump outs and repairs. Most importantly, it keeps you and your drinking water safe from disease-causing contaminants.

3) Maintain your septic system by regularly applying the Drainteks solutions to your toilets and drains. Good sewage-digesting bacteria that are destroyed by the use of bacteria-killing and everyday products need to be replenished. If not, your septic system will fill up with solid material, overflow and clog your drain field/absorption area.

4) Fix any leaks, and if possible divert your washer from your septic system into a separate system.

5) Regularly inspect your septic tank system to make sure your baffles and effluent filters are clean and intact. Depending on your product habits, your septic system may need to be periodically pumped for materials that do not dissolve.

When contaminants from your failing septic system clog the soil and drain field, water will collect on the surface of the ground.

Look for these symptoms to determine if waste from your septic tank system is reaching surface water:

  • Excess weed, greener grass, pooling water or algae growth in the ground or lagoon near your septic system.
  • Nutrients leaking from the biomat buildup of your septic tank system is a major cause of this type of growth.
  • Unpleasant odors, soggy or black tar-like soil. These symptoms indicate failure of your septic system and the need for restoring your drain field.
  • When your water test results indicate the presence of harmful bacteria. Untreated waste from your septic system is the most common source of these contaminants.
  • When indicator dyes put into your septic tank reaches nearby bayous or ditches. Special dyes available from your local Health Department may help you verify, and find the problem symptoms which may be otherwise difficult to access.

When your septic system fails, it can leak harmful bacteria into rivers, streams and lakes, causing contamination to human, animal and plant life. In addition to impacting the aquatic life of a stream, the bad bacteria from your untreated waste has a high chance of polluting your drinking water; this polluted water can cause illness if you unknowingly drink it. Shared drinking water wells are utilized by the same households with septic systems. To avoid disease-causing contaminants, it is important for ALL households sharing a well to properly maintain their septic system. Your well can become irreversibly contaminated regardless of its depth, location or distance from your septic system.

Odors are typically eliminated by the Drainteks solutions within 24 hour; odors are caused by fatty acids and sulfur that are produced by bad bacteria in your septic system and the lack of good bacteria in your septic system. Drainteks replenishes the good sewage-digesting bacteria back into your septic system.

Microscopic one-cell organisms have been around for billions of years. They are the simplest form of life that can digest, replicate and respire; some survive with oxygen, some survive without oxygen. Our patented formulas digest very specific waste, and play a vital role in maintaining and supporting the optimal functioning of your septic system; they help protect your well, keep nature clean by producing enzymes which help the digestion of waste.

No. Bacteria are highly specialized. Bacteria are present from inside your body to the surface of your phone but none of these will remove the buildup of waste in your drains, grease trap or septic system. Most septic products are “enhancers” or yeast-based bacteria and do not eliminate sewage. These products can harm your septic system by breaking sewage down, allowing it to float into and clog the drain field, causing your septic system to become overloaded with waste.

Drainteks is effective in all systems: Cesspools, Aerobic Septic Systems, Low Pressure, Holding Tanks, Drywells, Sand Mounds, and more. We specialize in reversing problems associated with clogged drainage systems such as: odors, backups, septic tank overflow, frequent pump outs, wet soil and discolored grass.

Only as a last resort. Even if a new drain field is installed, it will fail again within a short period of time because replacing the drain field does not address the root cause of the drainage problem. When you shock your septic system, it cleans out the soil surrounding your entire drain field, and your septic system will last indefinitely.

The Drainteks solution goes to work immediately to reverse septic problems. Some results are right away; full results may take weeks or several months, depending on the amount of Drainteks product used, the size of the septic system, the type of soil, household product/water usage and the level of sewage buildup. Our goals are to help you save time and money – to achieve permanent results. Once the Drainteks bacteria enter your plumbing, septic tank and soil, they work 24/7 to keep water flowing through your drain lines.

Prevent non biodegradable material from entering your septic system. Some examples of the “culprit” products that need to be kept out of the septic system are: wipes, paper towels, cotton balls, Q-tips, dryer sheets, pesticides, band aids, condoms, cat litter, chewing gum, cosmetics, facial pads, tampons, feminine napkins, diapers, hair, dirt, food, grease, excess acids, antiseptics, bleach, caustic drain cleaners/openers, harsh cleaning compounds, chlorine materials, ammonia, disinfectants, lotions, makeup removers, medicinal residue, polishes, sink/tub cleaners, toilet/toilet bowl cleaners, hair dyes, paint/ paint thinners, and more. A detailed list of Dos and Don’ts and product recommendations come with every order.

Due to the special feature of Drainteks bacteria to form a protective shield when not in use, our products last longer and are best used within 36 months.

The Drainteks products are non-toxic and non-disease causing; they do not harm humans, animals, marine or plant life. Drainteks products help protect and are safe for your well and groundwater; they decontaminate the waste that can cause septic problems and help protect you and your family against illnesses associated with failing septic systems. They are safe for your pipes, as well as the electrical and mechanical components of your septic system.

Enzymes are specialized proteins produced by bacteria that aid in the digestion of specific sewage materials by biochemical reactions. Enzymes are catalysts or helpers which speed up sewage digestion.

A septic System is an ecosystems or living systems of microorganisms.

Drainteks products are patented enzyme fortified-microbial formulas designed to eliminate environmental contaminants.

Drainteks probiotic bacteria are live, friendly and safe bacteria or microorganisms that are needed to bring a healthy balance in an ecosystem. Septic systems are living systems that depend on the proper amounts and types of probiotic microorganisms to function at their best. 

It means that sewage is naturally, safely and quickly broken down. Our products cause the sewage to disappear back into nature through decay or digestion of the sewage through bacterial action into its raw materials of nature without causing any harm. Drainteks products are biodegradable.

Wastewater is the liquid and non-liquid material from the plumbing that enters the septic system from the washer, shower, drains, toilet, garbage disposal and water softener. Wastewater gets filtered through the gravel in the drain field and is finally purified or treated below by the soil microorganisms.

In areas where there are no pipes connected to a city sewer from the property, a septic system is a self- contained, usually underground sewer system, where all the sewage and wastewater from toilets, drains, showers, and washer flow into a container buried in the ground called a septic tank. The top layer of the septic tank called scum is made of grease, oils and fats. The middle layer is the water or “effluent layer”. Only effluent water is supposed to enter the drain field or absorption area of the septic system. The bottom of the septic tank has heavy solids or sludge as well as non-biodegradable materials that need to be periodically pumped out.

Bacterial digestion in the scum, effluent and sludge layers keeps the septic system functioning properly and allows only effluent to enter the drain field, not scum or sludge. If the septic tank gets overloaded, scum and sludge make their way to the drain field or absorption area of the septic system. Bacterial digestion in the scum, effluent and sludge layers keeps the septic system functioning properly and allows only effluent or water to enter the drain field. If the septic tank gets overloaded and scum or sludge make their way into the drain field, it can cause the septic system to clog and fail.

It is the biochemical process of our sewage-digesting bacteria that are added to your septic system usually through the plumbing, to decompose or remove biodegradable waste and contaminants. Sewage is broken down by the microorganisms to water, minerals and CO2.

A drain field or leach field is the underground or absorption area where the final digestion of the wastewater takes place by microorganisms in the soil.

A grease trap is a container in a restaurant or in a home; it is underground and is where  grease from the kitchen goes into. A grease trap may also be called a grease interceptor. Like all septic systems, a grease trap needs to have the right kinds and amounts of bacterial solution added to keep it clean and to function properly – while saving money in pump mithout .

A conventional septic system has three main components: the septic tank, the drain field and the soil beneath the drain field. Pipes carry all wastewater from the home plumbing to the septic tank where solids (sludge), scum (soaps, oils and fats) and water are separated. Solids and sludge drop to the bottom and water flows into the drainage field where it is slowly released for filtration into the soil in a series of gravel-filled trenches. Gravity septic systems typically have two compartment septic tanks to separate the solids from the wastewater in order to prevent illness and disease-causing germs from contaminating the ground water.

Low pressure septic systems use dosing chambers and a network of small pipes that evenly distribute wastewater in the drain field, reducing saturation of the drain field. A low pressure septic system is used when there is not enough soil depth to accommodate a conventional gravity-based system. Low pressure septic systems use a pump to distribute wastewater through the drainage field. A pump holds wastewater until it is released to the drainage field.

A sand mound septic system is an on-site septic system elevated above ground and is built when there is a high water table, slow permeating soil or shallow soil above the bedrock. Gravel-filled absorption trenches are constructed in the sand fill. The effluent from a double compartment septic tank is pumped into the sand mound through a pressurized distribution network. Common concerns are blocked drainage and odors.

An Aerobic Septic System is an above ground septic system that typically uses an air pump that adds oxygen by means of air bubbles to accelerate sewage treatment in the initial treatment of sewage. Waste is broken down by bacteria in the aeration chamber. Finally, instead of chlorine, add Drainteks to the air chamber to produce a cleaner output which irrigates the drain field through a sprinkler system. Common component concerns: filters, seals, and vanes need to be replaced. Aerators need to be oiled. Most homeowners are not equipped to maintain these components themselves. Common aerobic septic system problems are the higher maintenance costs that are associated with aerobic septic systems, odors in the lawn from undigested sewage, alarms and lights going off.

A cesspool (cesspit, cistern) is used to describe what is usually a soil pit in the ground. This is an older type of septic system buried deep in the ground that may be 6 to 9 feet deep and 3 feet in diameter. A cesspool can be made of concrete cinder block. The water from the cesspool will pass through a weeping tile, soil or buried perforated trenches or a drain field.

A holding tank is a usually a sealed plastic tank buried in the soil. Holding tanks need to be pumped more often and are usually used for laundry and or showers.

A drywell is a loose fitting, deeply buried brick or stone cylinder used to dispose sewage. The liquid waste water leaks through the soil and solids go to the bottom of the drywell. A drywell is used usually as a separate type of septic system used for the laundry.

A lagoon is a wastewater, small earthen “pond” for properties that are typically 3 acres or more; lagoons are usually connected to a septic tank. The liquid from the septic tank flows into a watertight pipe, into the center of the lagoon. The bottom watertight septic tank improves the quality of the wastewater discharged into the lagoon. A lagoon needs 2 to 5 feet of deep water. Lagoons are used in conditions of impermeable or dense soil types like clay. Septic tanks must be watertight to prevent untreated sewage from overloading the lagoon or from entering the ground water. A grassy area surrounding the lagoon can take up the excess liquid from the lagoon, minimizing water pollution. Common septic problems associated with a lagoon are odors and solid waste buildup, therefore lagoons need to be treated or cleaned by applying our reliable septic treatments.

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